Well, seeing as I’ve got a connection right now I’m going to go on a bit of a rant this morning as… well, what better way to spend my morning than getting even more worked up?
I like how in Australia The Internet seems to be treated as though it is this odd novelty by the powers that have the ability to work on it and make it better.
I can remember a time when I could get a good speed going and get things done on a more regular basis. Forcibly switched to NBN and at first it was alright. Things were kind of going okay. Over the last month it has been getting worse and now it’s at a stage where loading a website is closer to an event rather than something that should just be doable.
Right now the ISP is pointing the finger at NBN Co and advising that they need to fix the problem at the node. Whether that is the actual case or not, I don’t know. Of course we have no choice but to go by their word, but this comes in after a month of the issue getting worse.
Now that I think about it, it might be closer to six weeks at this stage. Not 100% certain. Anyway.
So yes, I understand that a lot of people see The Internet as a luxury of sorts, but there is stuff that I need it for. I’m not willing to blame the current situation with staying inside as I honestly don’t think that’s the issue. If it were then we’d have something resembling a semi-constant connection for at least part of the day. Right now something resembling the idea of what we’re meant to be getting happens for maybe half a minute on the odd occasion.
Sure, it isn’t the worst of problems, but right now I can’t work if I can’t hold a better connection. You can work out how that will snowball if this remains an ongoing issue.
I don’t understand as to why the ISP are dragging their feet with this one. I also don’t understand why NBN Co are also working this slowly. It was only in the last week-and-a-half before the ISP started taking us seriously about the dropouts and bothering to actually check to see if what we were saying was true. This doesn’t make sense to me. It doesn’t make sense to manage something like this in this manner.
I’m sure I’m not the only one dealing with this. I’m sure there are more than those in the household I’m in that are having to deal with this kind of stuff.
Right now I can’t do anything about the issue other than wait so I will keep on waiting. I’ll keep on waiting and keeping track of everything, as surely if the ISP and NBN Co don’t sort the issue out, there are other avenues to pursue to have the issue properly addressed and fixed.
The time it took to write five-hundred words: 09:36:36
I was pretty angry when I wrote this and still am feeling angry about the whole thing.
Perhaps I should’ve been less so.
I’m aware as to why issues such as these can take time. My problem lies more with how long it actually took for anything happening here to actually be accepted as something that couldn’t be fixed with a new device.
Could’ve been more thoughtful writing, I think.
Written at home.